FAQ

In the spring of 2015, we started renting out properties in Tilburg, and we discovered that there was a high demand for furnished rent.

Our offer now consists of more than 60 fully equipped homes. Flexibility is our top priority. For example, we offer apartments for both short (short stay) and long (long stay) rental periods.

Short stay means that a house is rented for a short period (max. half a year). We only work on an 'all-in' basis.

Long stay means renting for a minimum of six months to an indefinite period. Here too we only work by 'all-in' rent.

We work with an 'all-in' rental price. This is based on the fact that all our homes are modern furnished and upholstered. They are also equipped with pans, cutlery, bed and white goods, microwave, etc. for comfortable living experience. Also, the rent also includes gas, water, electricity, television, and internet.

To make short-term rent possible, all homes are modern furnished, upholstered and equipped with furniture. We have also pre-arranged things like gas, water, electricity, television, and internet.

In this way, we can switch quickly and serve our target group of, among others, expats. "Relieve" is our starting point.

Taxes may never be included in the service costs because it is not a service that the lessor offers.

The following applies to taxes and levies: owners receive the bill for owner levies (such as property tax) and users (tenants) for user levies, such as the waste levy.

In practice, the municipalities often impose the waste levy and user sewer levy on the owner/lessor. However, the owner/lessor can then pass these on to the tenant. If the sewerage charge is split into an owner's and a user's part, both may be passed on to the tenant. Water board tax may also be passed on to the tenant.

The tenant pays the local taxes if he/she has registered with the municipality of Tilburg (GBA). If a tenant hasn’t registered, the owner pays.

We only accept houses that are modern furnished and upholstered. They must also be equipped with pans, cutlery, bedding, and white goods, microwave, etc. for comfortable living experience.

We use the new (Dutch) fixed-term lease for a maximum of 2 years. This possibility has been included in the Dutch law since 1 July 2016 and is intended for the situation in which the tenant actually leaves after the agreed fixed period. The renter has no rental protection with this model. He/she must, therefore, leave at the end of the contract.

Our lawyer has adapted the standard model of this lease to meet the requirements of our business operations. The resulting rental agreement has now being applied to our entire offer. We conclude the rental agreements with the tenants on behalf of our clients.

The minimum rental period is one month.

After there has been mutual contact and a certain degree of trust has been built up, we will send the potential tenant the rental agreement and general conditions by e-mail. After the tenant has read these and if agreed upon, he/she can then (digitally) sign the agreement and return it to us by e-mail.

The foundation is responsible for the distribution of the net proceeds on behalf of all interested parties. Any landlord will receive the net rental income of his/her rented home from the foundation.

We receive every new tenant on site for a personal welcome, explanation of the facilities, information about the area, house rules and transfer of the key to his/her new home. At the same time, we inspect the home and record our findings, mainly photos, in a digital report.

Since the digital report mainly consists of photos, any damage caused by the tenant can be irrefutably demonstrated. As a result, a deduction from the deposit or a liability claim will often be a lot easier to achieve.

The target group mainly consists of

  • Expats
  • Businessmen
  • International students
  • International teaching staff
  • Employees of companies
  • Home buyers
  • People with fire and water damage to their home

 

Suitable homes are nicely furnished and located in an attractive environment. An attractive environment is different for every tenant, but in general, it is about a home in or near the city center with a good connection to public transport. Also, the presence of nearby supermarkets, restaurants, and cafés is always a plus.

Expats mostly prefer to stay close to their work or have a good connection to it. The interior must be comfortable (a modern look is an advantage) and clean. Furthermore, the looks of the interior can best be kept within a certain range of ‘neutral’ so that it may appeal to the widest possible audience.

Mainly through a continuous and proactive effort, both towards the tenant and the owner. The priority here is to relieve all parties involved as much as possible with our service.

A commission is charged on a monthly basis for our work for the owner. This commission will be settled with and deducted from the rent, after which the "net" proceeds will be transferred to the client.

The monthly commission concerns an amount that is established per concluded lease, after mutual consultation between client and contractor.